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WaterStone Bank8 months ago

Lead Teller

On-site · Brookfield, Wisconsin, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Small

Job Summary

The Lead Teller is responsible for directing daily operations of the teller area, including staff supervision, training, and ensuring compliance with policies and procedures. This role involves building customer relationships, processing transactions accurately, and meeting performance metrics. The Lead Teller assists branch management with administrative tasks and acts as a primary resource for teller inquiries. Qualifications include a minimum of 1-2 years in cash handling and customer service, along with required supervisory experience and a high school diploma.

Required Qualifications

  • 1-2 years of cash handling experience
  • 1-2 years of customer service experience
  • 1 year of lead/supervisor experience
  • 6 months branch banking experience

Desired Qualifications

  • 2-3 years of lead/supervisor experience
  • 1 year branch banking experience
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WaterStone Bank

Lead Teller

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