Lead Teller
$39,000–$52,000 year
On-siteArvada, Colorado, United States
Job Summary
Manage day-to-day teller scheduling, staffing, and operational standards while coaching team members to enhance client experience and effectiveness. Act as the primary troubleshooter for complex client servicing issues, identifying financial wellness opportunities during conversations and transitioning clients to Bankers for deeper engagement. Process cash transactions, balance drawers, and adhere to strict compliance, audit, and security procedures. Attend morning huddles and end-of-day debriefs, support new teller onboarding, and assist the Branch Manager with team direction. Work Saturdays as directed and perform other duties as assigned.
Required Qualifications
- High School Diploma, GED, or equivalent business experience
- Minimum of 3 years' experience in superior client relationship skills
- Minimum of 3 years' experience in cash handling
- Working knowledge of PC with Windows based applications and calculator
- Demonstrated ability to lead, motivate, and foster teamwork
- Demonstrated organizational skills while managing multiple tasks
- Ability to occasionally operate a motor vehicle with a valid driver's license
- Work on Saturdays as directed by management
Desired Qualifications
- Notary License
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