Lead Teller
$39,000–$52,000 year
On-site · Vancouver, Washington, United States
Job Summary
Lead Teller in Vancouver, WA supports client servicing in a KeyBank branch, coaching tellers, managing teller-line scheduling and daily operations, resolving complex client issues, identifying financial wellness opportunities, and transitioning clients to a Banker for deeper financial conversations. The role involves in-person branch duties, adherence to compliance and security procedures, ongoing coaching and onboarding of tellers, and occasional Saturday work; proficiency in cash handling, product knowledge, and use of banking channels (ATM, Online and Telephone Banking) is required.
Required Qualifications
- High School Diploma, GED, or equivalent business experience (required)
- Minimum of 3 years of demonstrated superior client relationship skills (required)
- Minimum of 3 years of experience in cash handling (required)
- Working knowledge of PC with Windows-based applications and calculator (required)
- Demonstrated ability to lead, motivate, and foster teamwork (required)
- Demonstrated organizational skills while managing multiple tasks (required)
- Notary License (preferred)
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