Lead Teller
$39,000–$52,000 year
On-site · American Fork, Utah, United States
Job Summary
Lead Teller at KeyBank, in-person branch role in American Fork, UT. Assist with client servicing, resolve complex issues, coach tellers, manage teller scheduling and branch compliance, and support a Banking team in delivering financial wellness guidance. Responsibilities include observing and coaching tellers, identifying opportunities for financial wellness and transitioning clients to a Banker, maintaining product knowledge, onboarding new tellers, and complying with regulatory procedures and branch operations. Requires 3+ years in client relationship skills and cash handling; High School Diploma or equivalent; Notary license preferred; salary range $18.75-$25/hour equivalent to $39,000-$52,000/year plus potential incentives; weekend work as directed. Ensure professional conduct, ethics, and customer service excellence in a dynamic retail banking environment.
Required Qualifications
- High School Diploma, GED, or equivalent business experience (required)
- Minimum of 3 years' experience in demonstrated superior client relationship skills (required)
- Minimum of 3 years' experience in cash handling (required)
- Working knowledge of PC with Windows based applications and calculator (required)
- Demonstrated ability to lead, motivate, and foster teamwork (required)
- Demonstrated organizational skills while managing multiple tasks (required)
- Notary License (preferred)
- Strong sales and service skills leveraging available channels (ATM, Online Banking, Telephone Banking)
- Promoting products and services to clients and achieving sales targets
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.