Lead Teller
$39,000–$52,000 year
On-siteNewcastle, Washington, United States
Newcastle, Washington, United StatesOn-siteFull Time$39,000–$52,000 yearSenior LevelHigh School Or EquivalentEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterprise
Job Summary
Manage day-to-day duties for the branch teller line, including scheduling, staffing, and coaching tellers to enhance operational effectiveness. Act as the primary troubleshooter for complex client servicing issues, listening to uncover financial needs and transitioning clients to a banker for deeper conversations. Process cash transactions, balance drawers, and ensure branch compliance with regulatory and security standards. Attend morning huddles and end-of-day debriefs while supporting the Branch Manager in onboarding new staff. Work Saturdays as directed by management.
Required Qualifications
- High School Diploma, GED, or equivalent business experience
- 3+ years Demonstrated superior client relationship skills
- 3+ years Experienced in cash handling
- Working knowledge of PC with Windows based applications and calculator
- Demonstrated ability to lead, motivate, and foster teamwork
- Demonstrated organizational skills while managing multiple tasks
- Ability to occasionally operate a motor vehicle with a valid driver's license
Desired Qualifications
- Notary License
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