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SERVPRO of AllentownPosted 1 month ago

Lead Tech / Crew Chief

$52,000–$62,400 year

On-siteGarland, Texas, United States

Full TimeSenior LevelEnterprise

Job Summary

Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards. Responsibilities include directing daily jobsite operations, performing moisture inspections and drying strategies, setting up and monitoring equipment, overseeing demolition and containment, enforcing PPE and cross-contamination controls, conducting quality control inspections to ensure compliance, documenting moisture readings and progress with restoration software, and communicating professionally with customers, adjusters, and internal teams. Mentors technicians, trains staff, and evaluates performance while ensuring adherence to standards and company SOPs.

Required Qualifications

  • 3–5+ years of experience in restoration, mitigation, or disaster recovery
  • Demonstrated leadership or crew lead experience
  • Valid driver’s license with acceptable driving record
  • Ability to lift 50+ lbs and work in physically demanding environments
  • Availability for emergency response and on-call rotation

Desired Qualifications

  • IICRC WRT and FSRT preferred; ASD, AMRT, or additional certifications strongly preferred
  • Strong understanding of drying science, psychrometrics, and material behavior
  • Experience with insurance-driven restoration and adjuster coordination
  • Proficiency in restoration documentation and job management software
  • Experience assisting with job scoping, supplements, and scope validation

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