Lead Supervisor I
$33,280–$51,480 year
On-siteIndianapolis, Indiana, United States
Job Summary
Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience while embodying Coach values to increase brand awareness. Lead implementation of Company initiatives, monitor and analyze sales data to identify trends, and make recommendations to enhance store performance. Establish trust, maintain integrity, and support an environment of collaboration to promote a fair, positive, and inclusive culture amongst the team. Support the store with recruiting, interviewing, performance evaluation, and high-level training as needed, providing necessary feedback and guidance to improve individual performance. Adhere to and enforce team compliance of Company policies and procedures in addition to store operational procedures. Assist in executing innovative strategies for exceptional customer experiences for both internal and external partners, creating a customer-centric Culture that prioritizes customer satisfaction and mentors the team on clienteling strategy. Provide HR and conflict resolution support to the team and in the district in the absence of leadership.
Required Qualifications
- 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
- Can bend, reach, stretch as well as lift, carry and move at least 25 pounds
- lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
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