Lead Staff Phlebotomist Lehigh Valley, PA

Lead, mentor, and train mobile drive staff while ensuring all personnel follow procedures and represent the Blood Center professionally. Plan, prioritize, and set goals to establish staff assignments and communicate shift expectations. Review daily QC for accuracy and completion, and manage all activities, supplies, and equipment required for successful collection events. Ensure staff provide excellent customer service and handle difficult situations tactfully. This role reports directly to the Donor Collections Manager. The position requires one year of phlebotomy experience and two years as a healthcare team lead, with a variable schedule including early mornings, late nights, and on-call coverage for weekends and holidays.