Lead Solutions Architect, Enterprise Technology Services
$127,330–$236,470 year
HybridToronto, Ontario, Canada or Boston, Massachusetts, United States
Job Summary
Define multi-cloud (Azure, AWS) and hybrid target-state architectures, patterns, and roadmaps across business segments. Design innovative cloud solutions that modernize environments and leverage enterprise platforms such as ServiceNow and New Relic. Lead architecture reviews to ensure solutions meet technical, security, resiliency, and compliance standards. Act as a front-deployed architect embedded with product and delivery teams to guide architecture from discovery through implementation. Lead and oversee implementation plans to deploy infrastructure and migrate workloads, including design and execution of PoCs. Develop strategies to automate infrastructure deployment and operational procedures using Infrastructure as Code and orchestration tools. Collaborate with network and security teams to design secure, resilient network architectures and ensure correct implementation of identity, access management, and encryption controls. Mentor architects and engineers while contributing to IT operating model transformations and workforce initiatives.
Required Qualifications
- Post-secondary degree, diploma, or equivalent demonstrable experience in Computer Science, Engineering, or related field
- 10+ years of experience in application and/or infrastructure solution architecture in large, complex enterprises
- 4+ years designing and building large-scale cloud architectures on Microsoft Azure
- Experience with AWS and hybrid environments
- Experience leading large-scale technology implementations, IT operating model transformations, IT cost reduction and/or workforce transformation initiatives
- Proven experience in infrastructure and solution architecture with strong focus on Azure Cloud services
- Familiarity with core AWS services
- Solid understanding of Infrastructure as Code, automation, and orchestration (e.g., Terraform, Ansible, Bicep/ARM, Azure DevOps/GitHub pipelines)
- Experience with monitoring and security tools such as New Relic, Application Insights, Log Analytics, Defender for Cloud/Security Center
- General understanding of Azure PaaS services
- Familiarity with Azure SQL Database, Azure Functions, Logic Apps
- Understanding of cloud and hybrid networking (VNETs/VPCs, VPN/ExpressRoute, DNS, load balancing, firewalls) and associated security controls
- Experience integrating solutions with ServiceNow (ITSM/ITOM) for operational processes and lifecycle management
- Proficiency in cloud cost management and optimization techniques and tools
- Strong analytical skills; able to quickly assess complex issues and recommend appropriate solutions
- Motivated self-starter comfortable working directly with internal customers, partners, and global teams
- Demonstrated ability to lead and coordinate integrated project teams across multiple technical disciplines
- Active listener who seeks to understand requirements, underlying needs, and alternative perspectives
- Strategic thinker with a delivery-focused mindset; able to balance long-term architecture with near-term delivery
- Collaborative team player who values others' contributions and provides mentoring and guidance as needed
- Strong verbal and written communication skills, with ability to explain complex concepts to both technical and non-technical audiences
- Must be available for weekend shifts
- Valid driver's license
Desired Qualifications
- Experience with AWS and hybrid environments preferred
- Experience leading large-scale technology implementations, IT operating model transformations, IT cost reduction and/or workforce transformation initiatives
- Experience with monitoring and security tools such as New Relic, Application Insights, Log Analytics, Defender for Cloud/Security Center
- General understanding of Azure PaaS services and Kubernetes
- Familiarity with Azure SQL Database, Azure Functions, Logic Apps preferred
- Understanding of cloud and hybrid networking (VNETs/VPCs, VPN/ExpressRoute, DNS, load balancing, firewalls)
- Experience integrating solutions with ServiceNow (ITSM/ITOM) for operational processes and lifecycle management
- Proficiency in cloud cost management and optimization techniques and tools
- Strong analytical skills; able to quickly assess complex issues and recommend appropriate solutions
- Motivated self-starter comfortable working directly with internal customers, partners, and global teams
- Demonstrated ability to lead and coordinate integrated project teams across multiple technical disciplines
- Active listener who seeks to understand requirements, underlying needs, and alternative perspectives
- Strategic thinker with a delivery-focused mindset; able to balance long-term architecture with near-term delivery
- Collaborative team player who values others' contributions and provides mentoring and guidance as needed
- Strong verbal and written communication skills, with ability to explain complex concepts to both technical and non-technical audiences
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