Lead Solution Engineer
$147,430–$147,430 year
RemoteUnited States
Job Summary
Design and architect OpenShift container platforms for enterprise applications, leading cluster deployment, configuration, and upgrade management. Define CI/CD pipelines and automation strategies while collaborating with development, operations, and security teams to ensure seamless integration and compliance. Assist solutions engineering consultants in analyzing business requirements, developing complex technical solutions, and recommending vendor corrective actions for system outages or performance issues. Participate in P1/P2/P3 troubleshooting calls, approve vendor root cause analyses, and monitor vendor progress against SLA and KPI metrics. Work independently on medium-scale projects, provide direction on change implementation plans, and prepare strategy and roadmap presentations. Be available for on-call rotation. This 100% telecommuting role supports Voya's mission to improve financial futures for individuals and communities through bold, customer-focused action.
Required Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, or a closely related field, or foreign equivalent
- Five (5) years of experience in an IT Infrastructure design and implementation role or related position
- Designing, administrating and supporting the Kubernetes platforms including RedHat OpenShift Container Platform
- Application servers (JBoss, Tomcat) and Web servers (Apache and IIS) and experience in configuration, troubleshooting and performance tuning of the application and web servers
- F5 Load Balancer, Bind DNS and Cloudflare DNS
- Automation experience in Terraform, Ansible and Kubernetes package manager Helm
- Multiple DevOps (Jenkins, GitHub, ArgoCD, or Artifactory,) tools, and techniques and experience in infrastructure automation and configuration management
- Working with SDLC and Information Technology Infrastructure (ITIL) processes
- Disaster recovery and contingency plan development
- 100% telecommuting position
- Will consider applicants resident in the U.S.
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