Lead Software Engineer - PA26ITOFFQ3019
On-siteHyderabad, Telangana, India
Job Summary
Monitor and support production systems, resolve incidents, and perform root cause analysis for production hosted environments. Execute deployments and configuration changes in production and non-production environments while coordinating with operations, business teams, delivery teams, and external vendors to facilitate service restoration. Maintain accurate documentation of incidents, fixes, and operational procedures while identifying opportunities for process improvement. This role requires 4+ years of experience supporting enterprise application environments with proficiency in C#, Python, Bash/Shell, and MS SQL. The position is full-time in Windsor, Connecticut, offering a competitive salary and comprehensive benefits. SS&C is a Fortune 1000 leader in financial services and healthcare technology, serving 20,000+ organizations globally.
Required Qualifications
- IT degree, or equivalent experience
- 4+ years of experience supporting enterprise application environments
- Solid understanding of DevOps and Site Reliability Engineering practices
- Working knowledge of SDLC principles and methodologies
- Prior experience with Enterprise Disaster Recovery, backup processes, and system patching
- Proficiency working with ITIL based processes and systems
- Understanding of infrastructure hosted on GCP
- Proficiency in C#, Python, Bash/Shell, and MS SQL development and debugging
- Experience with ODBC, SPAN RPC, ASP, JBOSS, and .NET services/applications
- Experience with ServiceNOW, JIRA, and Confluence
- Understanding of application debugging using Visual Studio and log analysis
- Working knowledge of CI/CD tooling such as Jenkins, GitHub, SonarQube, NexusIQ
- Unix and Windows Server experience
- Must be able to effectively communicate and work in a co-operative manner across a range of internal and external teams and take all views and interests into account when formulating outcomes
- Must take full ownership of their assigned responsibilities and the outcomes of our support
- Must understand that internal and external customers are at the heart of our support focus
Desired Qualifications
- A passion for continuous improvement
- Exposure to Bravura products or similar
- Superannuation technology stacks and architecture
- Experience working with Control-M or other batch scheduling systems
- Experience working with Launch Darkly or similar feature enablement/release platforms
- Awareness of evolving enterprise application architectures and integration patterns
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