Lead Server
On-siteCincinnati, Ohio, United States
Job Summary
Serve meals professionally while maintaining clean and sanitary conditions of service areas, facilities, and equipment. Follow safe food handling and sanitation practices to ensure residents and guests receive high-quality food in a timely fashion. Wait on tables, perform all assigned side work including setup and breakdown, and tactfully handle resident concerns and complaints. Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene while communicating effectively with others. This role requires standing for long periods, lifting up to 25 pounds, and occasional travel to different locations across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee.
Required Qualifications
- Must be friendly
- provide excellent customer service
- consistently display an attitude, which fosters a teamwork environment
- communicate effectively with others
- sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects
- reach with hands and arms
- effectively present information in one-on-one a small group situation with residents, guests, and other associates
- review detailed documents
- read computer screens
- lift and/or move up to 25 pounds
- read, write, and speak fluent English
- Occasional travel to different locations
Desired Qualifications
- Prior restaurant experience
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