Lead Server\Key Holder
On-siteLake City, Florida, United States
Job Summary
Welcome guests, take orders accurately, and deliver food and beverages promptly while using upselling skills to recommend specials and combos. Ask guiding questions to help guests make selections and offer confident menu recommendations based on preferences. Invite guests to join the Denny's Rewards Program, explaining benefits such as exclusive offers, birthday treats, and earning points toward free meals. Maintain a clean, organized dining room and process payments efficiently for cash, card, and digital transactions. Work collaboratively with FOH and BOH team members to ensure smooth service. Requires experience as a server or in customer service, strong communication skills, and flexible availability for nights, weekends, and holidays. Competitive pay plus tips, meal discounts, and opportunities for career growth.
Required Qualifications
- Must be 18+
- Flexible availability — nights, weekends, holidays
Desired Qualifications
- Experience as a Server, Waiter, Waitress, FOH Staff, or in customer service preferred
- Strong communication skills and attention to detail
- Ability to multitask in a fast-paced environment
- Confidence in upselling, menu recommendations, and guest engagement
- Basic math and cash-handling skills
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