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Williams-SonomaPosted 1 month ago

Lead Sales (Key Holder)

On-siteDallas, Texas, United States

Full TimeSenior LevelLargeRetail

Job Summary

Create engaging home experiences by sharing expertise and driving sales through product discovery. Provide daily management support via opening/closing routines, register functions, and back office procedures. Supervise associates to ensure financial goals are met and World-Class service is delivered. Maintain store standards for visual merchandising, replenishment, cleanliness, safety, and back-of-house operations during shifts. Serve as the Selling Captain, modeling sales generation and customer service priorities while fostering a respectful, People First environment. Full-time associates require open availability; part-time Flex roles need specific weekend and weekday shift coverage.

Required Qualifications

  • Effective communication skills
  • Organization skills
  • Leadership skills
  • Must be able to be mobile on the sales floor for extended periods of time
  • Must be able to lift and mobilize medium to large items, up to 75 lbs.
  • Full time associates are expected to have open availability to meet the needs of the business
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend
  • Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts during the week
  • Weekend availability cannot fall on the same day; an associate must be available on two separate days

Desired Qualifications

  • 1-3 years retail sales experience with shift supervision experience preferred
  • 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred
  • Specialty retail preferred, but not required

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