Lead Receptionist
$45,760–$52,000 year
On-siteSan Diego, California, United States
San Diego, California, United StatesOn-siteFull Time$45,760–$52,000 yearSenior LevelAssociates DegreeMedium
Full TimeSenior LevelAssociates DegreeMedium
Job Summary
Oversee front desk operations, train and support the receptionist team, and manage inbound calls, visitor greetings, and email/voicemail routing. Track overnight mail packages and time-sensitive documents while maintaining organized records. Resolve guest or caller issues using strong decision-making skills and multitask across high-volume phone lines and administrative tasks. Work Monday through Friday from 8:00 AM to 5:00 PM in a corporate office environment. Occasional extended hours may be required based on operational needs.
Required Qualifications
- High school diploma or equivalent
- 2-4 years in a receptionist, administrative or customer service role
- Previous phone experience
- Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and standard office equipment (printers, copiers)
- Ability to ensure the security and confidentiality of all sensitive information
Desired Qualifications
- Previous experience in the mortgage or legal industry
- Previous experience as a lead or supervisor in a similar, fast-paced environment
- Previous phone experience, preferably call center or queue experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.