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Airbnb1 week ago

Lead Program Manager, Organic Social

$156,000–$193,000 year

Remote · United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
E-commerce Platform

Job Summary

Lead Program Manager for Global Marketing Social owns operational strategy and execution excellence behind Airbnb’s organic social always-on content series. Defines ways of working, intakes, calendars, production workflows, governance, and cross-functional collaboration to ensure timely, high-quality publishing across platforms. Partners with Marketing, Strategy, Creative, and Production to plan, resource, and execute content series; maintains Airtable for calendars, trackers, and leadership summaries; drives reviews/approvals with Legal, Comms, Policy, and Community; leads retrospectives and codifies learnings into future planning. Requires building scalable systems, governance, and repeatable processes to support globally distributed teams.

Required Qualifications

  • 12+ years of experience in Program Management, Content Operations, Account Management, or Project Management
  • Understanding of organic social content production and publishing across platforms
  • Track record of building and operationalizing recurring content programs or editorial series at a large digital brand or media organization
  • Long-term strategic thinking balanced with near-term execution skills and a strong bias for building repeatable systems
  • Proven ability to build strong relationships and influence creative and business stakeholders without direct authority
  • Demonstrable skills in mediation, negotiation, and conflict resolution — particularly in balancing creative quality with operational velocity
  • Demonstrated track record of managing high-volume, always-on content workflows with cross-functional teams under consistent deadlines
  • Experience structuring and scaling content operations globally, including localization and transcreation workflows
  • Comfort working across the full content lifecycle: editorial strategy, creative production, platform publishing, community response, and performance reporting
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$156k – $193k / yr

Lead Program Manager, Organic Social · Airbnb

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