Lead Product Quality - Data Analyst

Lead Product Quality Data Analyst at Harley-Davidson Product Development Center in Wauwatosa, WI. Defines and leads analytics strategy for warranty and quality data, develops scalable data solutions, and drives data-driven decision making to improve product quality, warranty performance, and customer satisfaction. Acts as global SME for product quality analytics, translates complex data into actionable insights, and informs cross-functional decisions across product development, manufacturing, and field performance. Responsibilities include applying predictive modeling and machine learning to anticipate quality risks, building dashboards and KPIs, standardizing quality metrics across global operations, ensuring data accuracy and governance, and leading investigations into quality concerns with cross-functional teams. Skills emphasized include data visualization (Power BI, Tableau), data processing (SQL, Alteryx, Python, R), statistical methods, and effective storytelling to senior leadership. Strong communication, ambidexterity in ambiguous environments, and ability to influence without authority are required. Education includes High School Diploma or Equivalent; bachelor’s degree preferred. Salary range listed is national average, with relocation eligibility and visa sponsorship not available.