Lead, Product Operations
$110,000–$149,000 year
On-siteHouston, Texas, United States or Denver, Colorado, United States
Job Summary
Design and implement best-in-class operating cadence across the ~$100M+ software portfolio, including standardized development workflows, release governance, and performance frameworks tracking ACV, ARR, NRR, churn, and feature-level ROI. Serve as the connective tissue between Product, Engineering, Commercial, and Customer Success teams, leading quarterly business reviews and driving accountability against portfolio OKRs. Support the transition from legacy desktop software to cloud-native SaaS platforms, partnering on release velocity, usage-based pricing models, and operational readiness for new launches. Create structured mechanisms to capture and prioritize insights from Technical Advisors and Customer Support, translating feedback into actionable product improvements. Operationalize product launches across global markets, ensuring alignment between positioning, pricing, and packaging strategies while enabling expansion into underpenetrated markets. Drive scalable AI and advanced analytics integration across the multi-product portfolio to support data-driven investment decisions.
Required Qualifications
- 8+ years of experience in Product Operations, Product Management, Strategy, or Business Operations roles
- Proven experience in enterprise software or SaaS environments with demonstrated ability to operate effectively in complex, cross-functional organizations spanning Product, Engineering, and Commercial teams
- Strong analytical and financial acumen, including expertise with SaaS metrics such as ACV, ARR, NRR, churn analysis, and unit economics to drive data-driven decision making
- Experience building and implementing operating models, executive dashboards, performance frameworks, and execution processes that drive organizational alignment and accountability
- Exceptional communication and presentation skills with executive-level presence, including ability to facilitate cross-functional meetings, lead quarterly business reviews, and influence stakeholders at all levels
- Experience with product portfolio management and go-to-market operations, including product launches, release governance, and commercial enablement activities
- Bachelor's degree in Business, Engineering, Computer Science, or related field
- indefinite right to work in the United States
Desired Qualifications
- Experience in energy, geoscience, or engineering software markets with familiarity of subsurface workflows such as seismic interpretation, reservoir modeling, or production optimization
- Proven track record supporting desktop-to-SaaS platform transformations, including migration strategies, cloud-native architecture considerations, and change management for technical user bases
- Exposure to AI/ML-enabled products, advanced analytics platforms, or data science applications, particularly in technical or scientific software environments
- Background working with global teams and international customers, including experience with market expansion strategies and cross-cultural stakeholder management
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