Lead Product Manager - Provider Direct Connect
$126,300–$173,700 year
RemoteUnited States
Job Summary
Define and drive the product vision, strategy, and roadmap for Provider Direct Connect capabilities. Develop scalable and standardized integration solutions that support enterprise growth and improve provider engagement. Partner with provider organizations and internal stakeholders to identify business needs, opportunities, and pain points. Build strong relationships with providers, vendors, and cross-functional partners to drive successful product outcomes. Collaborate with technology, architecture, and operational teams to define integration standards and long-term platform capabilities. Translate customer and business needs into clear product requirements and prioritized investments. Balance short-term delivery objectives with long-term strategic goals and platform evolution. Partner with implementation and customer success teams to support onboarding, adoption, and ongoing provider satisfaction. Establish success metrics and utilize data-driven insights to measure performance and inform product decisions. Communicate roadmap priorities, outcomes, risks, and business value to senior leadership and key stakeholders. Drive continuous improvement efforts that enhance provider experiences and reduce administrative complexity. Ensure solutions are designed with a focus on scalability, standardization, operational excellence, and long-term sustainability.
Required Qualifications
- Bachelor's degree or equivalent experience
- 8+ years of Product Management, Healthcare Technology, Provider Solutions, Integration Management, Digital Products, or related experience
- Experience developing product strategy, product vision, roadmaps, and executing products from concept through delivery
- Experience leading large, cross-functional initiatives involving business, operations, technology, and external stakeholders
- Demonstrated experience managing complex stakeholder relationships and influencing decisions across matrixed organizations
- Experience working with integration-based products, platforms, APIs, or digital connectivity solutions
- Experience gathering, prioritizing, and translating customer and business needs into actionable product requirements
- Strong communication and presentation skills with the ability to communicate effectively across all organizational levels, including senior leadership
- Experience defining success metrics and leveraging data to drive prioritization and product decisions
- Proven ability to manage competing priorities and execute effectively in a fast-paced environment
- Strong attention to detail, organizational skills, and customer-focused mindset
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps
- Wireless, wired cable or DSL connection
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- Occasional travel to Humana's offices for training or meetings
Desired Qualifications
- Experience working directly with provider organizations, health systems, physician groups, or provider-facing technology solutions
- Experience managing provider integrations, connectivity platforms, interoperability solutions, APIs, or data exchange capabilities
- Knowledge of healthcare interoperability standards and transactions including FHIR, HL7, X12, and API-based integrations
- Demonstrated success building and maintaining strategic provider and external partner relationships
- Experience driving standardization and scalable integration frameworks across multiple products or business domains
- Experience partnering with Customer Success, Provider Services, Implementation, or Account Management teams
- Experience in healthcare payer operations, provider engagement, interoperability, or digital health ecosystems
- MBA, MHA, or other relevant advanced degree
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