Lead Product Manager - Client Digital Experience
On-site · London, England, United Kingdom or Paris, Île-de-France, France
Job Summary
Lead Product Manager for the Client Digital Experience at QIMA, responsible for defining and delivering the vision of a unified client portal that spans onboarding, booking, payment, report retrieval, and analytics. Drive discovery, strategy, roadmap, and cross-functional delivery across product, engineering, data, design, operations, and commercial teams to create a simple, scalable, AI-enabled client experience. Build deep client and business context, partner with sales/marketing/operations/finance to align stakeholders, simplify complex workflows, and surface timely insights to improve conversion, cross-sell, and client retention. Lead with a modular platform mindset to balance client-specific needs with scale, champion iterative delivery, define success metrics, and embed AI-enhanced practices to continually raise the bar for the product team.
Required Qualifications
- At least 7 years in product management or a role with directly transferable skills (consulting, business analysis, or technical program management) with demonstrated ownership in a complex, multi-stakeholder environment.
- High-growth or scale-up experience; experience in startup-speed and building for scale.
- High agency and ownership; proactive problem definition and unblocker of blockers.
- Bias for action and iterative mindset; ability to ship, learn, and iterate.
- Analytical data-driven decision-making; ability to use data to justify roadmap decisions.
- Willingness to conduct client interviews, pull data, write specs, review designs, and chase dependencies; leverage AI where appropriate.
- Demonstrated familiarity with AI-augmented product practices and ability to raise the bar for the team.
- Full professional proficiency in English (written and spoken).
- Located in Paris or London, or willing to relocate.
Additional Requirements
- All information kept confidential according to EEO guidelines.
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