Lead Product Manager - Agreement Manager Search
$178,900–$252,700 year
HybridChicago, Illinois, United States or San Francisco, California, United States
Job Summary
Own the end-to-end product vision, strategy, and roadmap for search and discovery within Docusign Agreement Manager. Lead the user experience for how customers search, filter, sort, and explore agreements, partnering with Design and Research to deliver intuitive workflows. Improve search quality and relevance through experimentation, ranking, and result presentation while defining KPIs and tracking metrics. Define cohesive workflows connecting search, chat, and worksheets to enable natural language questions and trusted answers. Partner with AI, Search, and Engineering teams to bring AI-first features like natural language search and conversational interfaces to market. Work with customers and internal stakeholders including Sales, Customer Success, and Support to validate solutions and drive adoption. This individual contributor role reports to the Director of Product Management with a hybrid schedule requiring minimum two days in-office weekly.
Required Qualifications
- 12+ years of related product management experience for SaaS products and services
- 8+ years with a Master's degree
- Meaningful ownership of user-facing search or discovery experiences
- Experience building and iterating on data- and metrics-driven products
- Experience defining KPIs, instrumenting telemetry, and running experiments to improve outcomes
- Experience working cross-functionally with Product Management, Design, Engineering, Data Science/Analytics, Program Management, Marketing, Sales, and Customer Support
- Experience leading complex, user-facing initiatives end to end from problem discovery and concept validation through launch and post-launch iteration
- Access to an office location
- Minimum 2 days per week in-office expectation
Desired Qualifications
- Experience with search, information retrieval, or discovery products
- Experience with Al/ML-powered user experiences such as natural language search, conversational interfaces, recommendations, or semantic search
- Experience with B2B or enterprise SaaS products serving large organizations
- Experience working directly with customers and field teams (Sales, Solutions Engineering, Customer Success, Support, GTM) to understand use cases, validate solutions, and drive adoption
- Strong user experience sensibility with a track record of partnering closely with Design and Research to shape delightful end-to-end workflows
- Analytical and problem-solving skills with a ability to align strategy, customer needs, research, data, and industry trends
- Ability to influence and collaborate effectively in a matrixed environment with multiple stakeholders and priorities
- Strong written and verbal communication skills, including the ability to clearly articulate product strategy, requirements, and tradeoffs to technical and non-technical audiences
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