Lead Patient Services Rep
$43,680–$43,680 year
On-siteCamden, New Jersey, United States
Camden, New Jersey, United StatesOn-site$43,680–$43,680 yearSenior LevelHigh School Or EquivalentLarge
Senior LevelHigh School Or EquivalentLarge
Job Summary
Greet, register, and schedule incoming patients while verifying insurance information, collecting co-pays, and preparing patient charts. Serve as the front-line contact for all patient inquiries, providing general information and ensuring confidentiality in accordance with the Patient's Bill of Rights. Lead the team in delivering prompt, accurate patient registrations and maintaining high customer service standards. Complete the required Cooper IDX training program covering Registration, Scheduling, E-Commerce, and FSC.
Required Qualifications
- 3 years experience in a medical environment
- High School Diploma or Equivalent
Desired Qualifications
- IDX experience
- some knowledge of medical insurances
- Leadership experience
- Computer literate
- excellent communication and customer service skills
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