Lead Patient Services Coordinator - Rockwall (Full-Time)
$39,520–$39,520 year
On-site · Rockwall, Texas, United States
Job Summary
Lead Healthcare Front Office at Spooner in Rockwall, coordinating frontline operations and supporting the Clinic Director and therapists. Responsible for training front office staff, preparing meeting agendas, supporting marketing activities, verifying benefits (FOTO, ACN), enforcing the cancellation policy, overseeing ongoing staff training, pre-screening candidates, greeting patients and visitors, coordinating schedules, tracking referrals and appointments, and ensuring patient records are accurate and compliant. Requires a high school diploma or GED, 18+ years old, strong customer service and communication skills, and scheduling/verification experience; onboarding and benefits support are part of the role.
Required Qualifications
- High school diploma or GED
- Minimum 18 years of age
- 1-2 years Scheduling/Verifications experience preferred
- Excellent customer service skills
- Excellent communication and listening skills
- Must sign up for ID.me within 30 days of hire
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