Lead Patient Coordinator
$52,000–$56,160 year
On-site · New Britain, Connecticut, United States
Job Summary
Lead the front office for a pediatric dentistry and orthodontics practice, overseeing day-to-day scheduling, insurance verification, patient coordination from check-in to check-out, and ensuring HIPAA-compliant documentation. Serve as a primary liaison between patients, families, providers, and the clinical team; drive a warm, high-energy patient experience; manage complex schedules; coordinate hygiene and orthodontic appointments; support front office staff and maintain a positive, collaborative environment; uphold office standards and contribute to a well-run, patient-first practice. Preferred background includes experience in an orthodontic or dental office, proficiency with practice management software, and a strong focus on customer service.
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