Lead Patient Care Coordinator
On-siteTampa, Florida, United States
Job Summary
Lead patient care coordination and clinic operations for the Temple Terrace office, managing patient enrollment, engagement, and referral conversion while overseeing physician scheduling and daily huddles. Recruit and manage non-provider clinical staff, handle performance reviews and onboarding, and conduct monthly audits of clinic operations and EMR documentation. Monitor key performance indicators, ensure clinic licensure compliance, and support regional leadership in implementing corporate initiatives. Travel to surrounding area clinics as needed to provide support. Make timely, high-quality decisions to maintain a positive clinic culture and drive patient experience metrics.
Required Qualifications
- Previous experience as a Patient Care Coordinator
- Excellent computer skills
- Strong knowledge of medical terminology
- Previous experience working in an EMR
- Must be an effective communicator
- Excellent grammar
- Interpersonal skills
- Exceptional customer service orientation
- Empathetic demeanor
- Compassionate demeanor
- Professional demeanor
- Demonstrated experience as a motivated and dedicated team leader
- Stable work history
- Reliable transportation
- Ability to pass a background check
- Ability to pass a drug test
Desired Qualifications
- Podiatry or Orthopedic clinic experience
- Experience with athenahealth EMR
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