Lead Parking Enforcement Representative
On-siteOrange, California, United States
Job Summary
Enforce California Vehicle Code and parking regulations while managing impound forms, objective reports, and traffic control in high-volume field settings. Supervise staff, maintain professional relationships with peers and multidisciplinary teams, and resolve conflicts while adapting to rapid operational changes. Operate light-duty tow trucks, safely lift up to 75 pounds, and analyze vehicle collision configurations for efficient loading and unloading. Work outdoors year-round in all weather conditions, including evenings and weekends, utilizing department-issued uniforms, hand-held radios, and ticket writers. Requires valid California driver license, DMV Pull Program participation, and compliance with UC Vaccination Policy. Background check and E-Verify required.
Required Qualifications
- Ability to effectively manage multiple priorities and execute plans to meet deadlines.
- Ability to understand and enforce the California Vehicle Code as it relates to parking and bicycle enforcement.
- Two years or more of supervisory experience, or equivalent combination of education, training, and experience.
- Interpersonal skills to effectively motivate others to achieve goals.
- Ability to adapt to rapid and frequent changes in operational procedures and working environment.
- Ability to accurately fill out impound forms, write accurate and objective reports.
- Capable of interacting with a diverse population in a high-volume, customer-focused work environment and making quick decisions in a field setting.
- Able to work around moving vehicles on roadways, parking lots, and surface lots.
- Able to wear department-issued uniform.
- Able to work outdoors, year-round, and in all weather conditions.
- Able to work a rotating schedule that will include evenings and weekends.
- Safely lift heavy equipment and objects for the purposes of vehicle transport, up to 75 pounds.
- Knowledge of effective conflict resolution skills with the ability to maintain equanimity in the face of resistance, indifference, and hostility.
- Knowledge of advance computer skills and MS Office applications.
- Must possess and maintain a valid California driver license and participate in the DMV Pull Program.
- Must be able to occasionally work outdoors, year-round, and in all weather conditions.
- Must be able to occasionally work evenings and weekends.
- Must be compliant with UC Vaccination Policy.
- Final candidate subject to background check.
- As a federal contractor, UC is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Desired Qualifications
- Basic knowledge of a hand-held, two-way radio system.
- Basic knowledge hand-held ticket writer.
- Two years or more of parking enforcement experience, or equivalent combination of education, training, and experience.
- Knowledge of using a light duty tow truck and current tow truck training certifications.
- Knowledge of security and emergency management and response principals, including local and state laws, regulations, and procedures.
- Able to analyze vehicle and vehicle collisions configurations to safety and efficiently load and unload vehicles from a tow truck transport.
- Working knowledge of UC parking policies and procedures or equivalent experience in transportation, parking/events, public administration, mobility transportation or a combination of these.
- Familiarity with the departments on-line systems such as EPICS, Electronic Educational Environment (EEE), Antpark, and When to Work.
- Knowledge of the California Vehicle Code.
- Knowledge of traffic signs, traffic barricading, and associated equipment.
- Knowledge of laws and regulations pertaining to traffic control and scene security and protection.
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