Lead Networking Infrastructure Engineer
On-site · Buenos Aires, Buenos Aires F.D., Argentina
Job Summary
Lead technical guidance for the Network Enhanced Support Team (NEST), serving as the primary escalation point for issues without existing runbooks or processes. Develop and manage consistent reporting and ensure effective communication to stakeholders. Drive continuous improvement by establishing best practices and innovating approaches to program and project management. Bring senior-level expertise in networking, SD-WAN, and security across Cisco/Juniper/Fortinet platforms, mentoring a team through ambiguity and delivering timely execution.
Required Qualifications
- BS/BA degree or equivalent experience
- 5+ years of related production network support lead experience in a lead role
- Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices
- Broad support experience, including understanding of Cisco, Juniper, and Fortinet systems
- Understanding of SD-WAN networking
- Proven ability to manage multiple efforts, addressing issues in a timely manner ensuring least impact on timeline and overall risk; organized, structured work style
- Excellent communication skills, plus proven relationship building abilities
- Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
- Demonstrated initiative and creativity to ensure successful and timely execution – strategic thinker with proven analytical ability
- Ability to resolve new issues and develop documentation or processes to enable others to address similar problems in the future
- Familiarity with JPMorgan Chase & Co. policies preferred, as well as retail branch technology and systems
Desired Qualifications
- 5+ years of related production network support lead experience
- Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practices
- Broad support experience, including understanding of Cisco, Juniper, and Fortinet systems
- Understanding of SD-WAN networking
- Proven ability to manage multiple efforts, addressing issues in a timely manner ensuring least impact on timeline and overall risk; organized, structured work style
- Excellent communication skills, plus proven relationship building abilities
- Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
- Demonstrated initiative and creativity to ensure successful and timely execution – strategic thinker with proven analytical ability
- Ability to resolve new issues and develop documentation or processes to enable others to address similar problems in the future
- Familiarity with JPMorgan Chase & Co. policies preferred, as well as retail branch technology and systems
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