Lead - Medical Office Registration & Scheduler- Orthopedics
On-site · Mesa, Arizona, United States
Job Summary
Lead operations for the Medical Office Registration/Scheduler team in Orthopedics-East Mesa; acts as a working operations lead for staff, oversees the Registration/Scheduler monthly schedule, serves as liaison between Registration/Schedulers, Manager, Providers, and staff; maintains knowledge of HIPAA and reimbursement criteria, and ensures ongoing training and process improvements within the department. Responsible for shift-to-shift coverage, staff resource management, and ensuring throughput by completing required registrations, scheduling, and related tasks; requires strong customer service experience and familiarity with EPIC and insurance benefits. Must have High School Diploma or GED and Fingerprint Clearance Card.
Required Qualifications
- High School Diploma or GED Required
- 3 years registration/patient accounts experience with an emphasis on customer service
- Fingerprint Clearance Card - Required
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