Lead Instructional Designer
$100,000–$182,000 year
Remote · United States
Job Summary
Lead Instructional Designer at Guidewire responsible for developing technical, self-study product training programs to drive adoption of software used by developers. Role emphasizes content strategy and planning, scalable design of learning materials (tutorials, labs, videos, assessments, micro-learning, e-learning), collaboration with writers, product managers, engineers, and services teams, and ongoing QA to address gaps. Responsibilities include designing and developing curricula for applications/services, ensuring alignment with brand standards, mentoring junior designers, and leveraging data to improve training effectiveness. Required background includes a bachelor’s degree in instructional design or related field with 5-8 years of experience in highly technical training for enterprise software or SaaS, plus strong debugging and cloud/web concepts, plus familiarity with AI tools to accelerate content development and experience with Agile and JIRA. The role supports a US-based base salary range of $100,000-$182,000 and full-time benefits; base pay and location influence compensation.
Required Qualifications
- Bachelor’s degree in instructional design, education, technical writing, or a related field, combined with 5-8 years of experience explicitly developing highly technical training content
- Proven experience designing and delivering technical training tailored specifically for developer and engineer audiences on enterprise software or SaaS applications
- Strong background in troubleshooting complex systems, reading/debugging code, and a solid understanding of web application development and cloud platform tooling
- Practical experience leveraging AI tools (e.g., Gemini, ChatGPT, Claude) to accelerate content development and research
- Self-starter mentality with a passion for continuous learning and a proven ability to learn on the job and work independently with minimal instruction
- Experience using instructional design principles
- Ability to gather information from subject matter experts and learn by experimenting
- Excellent written, verbal communication and collaboration skills with the ability to work across diverse teams
- Strategic thinker with a creative and innovative approach to content development
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced, dynamic environment
- Experience with agile methodologies for project or content development and familiarity with project management tools such as JIRA
- Fluent in English
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.