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Freshworks1 month ago

Lead - HR Operations

$104,900–$170,400 year

Hybrid · San Mateo, California, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise

Job Summary

Lead - HR Operations overseeing process oversight, global standardization, HR technology optimization (e.g., Workday), Shared Services optimization, and cross-functional collaboration. Drive compliance, audits, and data integrity within HR systems; manage payroll data, benefits administration, onboarding, and Day 1 activities. Contribute to HR technology and transformation projects, ensure SLA/KPI adherence, and partner with HR COEs, Business Partners, and leadership to optimize employee lifecycle and service delivery in a hybrid, in-office role based in San Mateo, CA. A senior-level role requiring extensive HR operations experience and a proven ability to drive process improvements and stakeholder alignment.

Required Qualifications

  • 6+ years of HR Operations/Shared Services experience
  • Experience with HRIS platforms (Workday preferred)
  • Strong focus on data integrity and HR process optimization
  • Experience with HR technology and transformation projects
  • Ability to partner with HR COEs, Business Partners, and leadership
  • Hybrid in-office role based in San Mateo, CA (Tuesdays–Thursdays in office)
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$105k – $170k / yr

Lead - HR Operations · Freshworks

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