Lead Housing & Case Management Specialist
Hybrid · Henderson, Kentucky, United States
Job Summary
Lead Housing and Case Management Specialist oversees a team of Case Management Specialists and Housing Case Management Specialists delivering KHCCP and housing program services. Responsibilities include managing a reduced caseload, providing program guidance, conducting chart audits and care-plan reviews for accuracy and compliance, training staff, promoting a Housing First approach, ensuring clients maintain Ryan White eligibility and health insurance, coordinating with the Program Manager on workflow and performance improvements, and leading staff development, supervision, scheduling, and conflict resolution to maintain high-quality service delivery. The role requires leadership in setting standards, improving processes, ensuring policy alignment with HUD guidelines, and fostering a positive workplace culture aligned with Matthew 25 values. The position is full-time with a hybrid work arrangement in Kentucky and may require some travel; operates within a professional clinic environment and emphasizes teamwork, documentation, and client-centered service delivery.
Required Qualifications
- Bachelor’s of Social Work or a B.S. in a related field, or Licensed Practical Nurse certification
- Basic knowledge of medical case management principles
- Experience in nonprofit environment or service-driven setting
- 100% Commitment to Matthew 25's mission, vision and values
- Flexibility to travel within Kentucky’s geographic area
- Valid Driver’s License with at least three years driving experience and fewer than two moving violations in the past three years
- Ability to pass a drug screen and background check
Additional Requirements
- Travel to geographic area in Kentucky may be required
- Ability to work in a hybrid setting (onsite and remote)
- Must be able to pass background and drug screening
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