Lead Host
On-site · Cincinnati, Ohio, United States
Job Summary
Lead Host position at Zingaro Italian Restaurant and Bar in Cincinnati, OH. Responsibilities include greeting guests, managing reservations and seating to optimize guest experience, handling inquiries and reservations via phone and in person, ensuring the dining area is well-prepared, answering questions about food, drinks, and specials, educating and coordinating front-of-house staff, addressing guest complaints, managing floor plans for efficient service, and adhering to safety and sanitation policies. Requires 3+ years in a fast-paced restaurant and a proactive, energetic, customer-focused approach to hospitality. Walk-in interviews are available; potential candidates should be prepared to engage with the team and guests and maintain a welcoming atmosphere.
Required Qualifications
- 3+ years experience in a fast-paced restaurant environment
- Energetic and genuine positive attitude
- Ability to multi-task and stay organized during busy service times
- Self-motivated with the ability to follow directions
- Highly service trained – able to show others how to serve in a high quality food & beverage environment
- Be able to reach, bend, stoop and frequently lift up to 10+ pounds repetitively
- Be able to work in a standing position for long periods of time
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