Lead Guest Services Team Member

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions; complete end-of-shift reports and close out procedures; follow guidelines for restricted merchandise (alcohol, tobacco); maintain an organized and clean work area; use suggested selling methods to promote and sell products; ensure quality service is delivered to every guest; handle guest complaints and issues per company processes; determine break schedules and team member placement during shift; assist with other travel center duties (deli, cleaning, stocking, coffee); model company values and ensure compliance with rules and procedures; complete other duties as assigned.