Lead Guest Service Ambassador

Support supervisor with day-to-day operation of cafeteria, kitchen, and patient meal service areas, maintaining cleanliness, product presentation, and customer-first focus. Perform opening and closing duties, proactively identify and resolve food product issues, and assure compliance with safe food handling procedures. Monitor holding temperatures, coordinate sick and vacation time with the manager, and report staffing concerns or Kronos discrepancies. Use the electronic work order system to identify equipment needing repair, conduct cash reconciliations across all operations, and ensure proper use of PPE including masks, gloves, and hair restraints. Work full-time 40-hour shifts rotating weekends and holidays between 6am and 8pm. ServSafe certification required with preferred leadership experience.