LEAD GUEST SERVICE AGENT- HOTEL (SWING SHIFT)
On-siteFlorence, Indiana, United States
Job Summary
Direct the Hotel Front Office work group by organizing assignments, prioritizing workloads, and providing on-the-job training to Front Desk Agents, Night Auditors, and Bell Attendants. Welcome guests and ensure accurate room registration and check-outs while enforcing department policies. Provide leadership and direction to team members, including Ogle Haus staff, focusing on exceptional service delivery. This role operates on a swing shift and requires maintaining all necessary licenses and certifications per Federal, State, and Gaming regulations. Candidates must be 21 years of age with a high school education or equivalent. Boyd Gaming Corporation is a premier casino entertainment company committed to maximizing value for shareholders and communities.
Required Qualifications
- Effective communication skills
- Must be able to obtain and maintain all licenses / certification per Federal, State, and Gaming regulations
- Must be 21 years of age
- High school education or equivalent
- Two months of on-the-job training or related experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.