Lead Guest Sales Associate
On-site · Daphne, Alabama, United States
Job Summary
Lead Guest Sales Associate position at European Wax Center requires guiding Guest Sales Associates, greeting guests with enthusiasm, assisting with appointment scheduling and inquiries, upselling services and products, maintaining a clean reception area, processing transactions, enforcing company policies, and collaborating with management to enhance guest experience and sales strategies. Evening and weekend availability is a MUST; role emphasizes leadership, customer service excellence, and driving sales within a fast-paced, service-oriented environment.
Required Qualifications
- High school diploma or equivalent
- Prior experience in a customer service or sales role
- Leadership experience preferred
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work efficiently in a fast-paced environment while multitasking
- Detail-oriented with a focus on guest satisfaction and sales growth
- Proficient in computer systems and scheduling software
- Positive, approachable, and enthusiastic demeanor
- Able to work flexible hours, including evenings and weekends
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