Lead Guest Host (Part Time)
$35,048–$35,048 year
On-siteNorth East, Maryland, United States
North East, Maryland, United StatesOn-sitePart Time$35,048–$35,048 yearSenior LevelMedium
Part TimeSenior LevelMedium
Job Summary
Deliver Christ-centered hospitality to guests by processing arrivals, departures, and inquiries while resolving concerns professionally. Lead Guest Hosts during assigned shifts by providing daily guidance, coaching on service standards, and assisting with onboarding new team members. Maintain operational accuracy within the Property Management System, balance cash drawers, and ensure consistent execution of departmental standards. Work Tuesday, Wednesday, and preferably Friday shifts from 9:00 am to 5:00 pm, earning between $16.85 and $19.83 per hour.
Required Qualifications
- Personal relationship with Jesus Christ
- Lifestyle consistent with the mission and values of Sandy Cove Ministries
- Commitment to Sandy Cove's Mission, Vision, Cultural Commitments, and Identity Statement
- High school diploma or equivalent
- Minimum one year of customer service, hospitality, retail, or guest services experience
- Demonstrated ability to provide exceptional customer service in a fast-paced environment
- Ability to remain calm and solution-focused under pressure
- Ability to exercise sound judgment while maintaining confidentiality
- Requires flexibility to work evenings, weekends, holidays, and special events
Desired Qualifications
- Previous leadership, shift lead, or training experience
- Experience in hospitality, hotels, conference centers, camps, or retreat ministries
- Experience using a Property Management System (PMS) or reservation software
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