Lead - Growth Process Transformation 3

Digitization Lead to drive cross-functional transformation initiatives across sales, marketing, and other Growth functions. Responsibilities include defining and implementing strategic process transformation and digitization initiatives, driving innovative problem solving using data science and digital technologies, delivering user experiences for Growth Operations capabilities to internal clients, and managing change to maintain best-in-class performance. The role emphasizes leading delivery of multiple projects, applying process knowledge and digital tools to generate transformational value, and collaborating across business teams within Genpact's Growth functions. Qualifications include a bachelor’s degree from a top engineering school, strong experience in process transformation and program management, and familiarity with CRM, marketing automation, and analytics tools; MBA is preferred. The position is described as Hybrid in India, with an emphasis on leading business excellence initiatives and leveraging AI-forward digital technologies to solve real-world business challenges.