Lead Generation Manager

Execute approved strategies to drive team and individual goal attainment while coordinating multiple Lead Generators. Professionally answer customer questions, establish rapport for satisfaction, and facilitate onboarding and ongoing training for all staff. Hold the team accountable to goals, manage trade shows and road events, and assist with customer escalations. Approve timecards, reconcile vacation requests, and support recruitment and retention efforts through regular one-on-one communications. Provide updates and reporting to management while maintaining vendor relationships and communicating promotional information internally and externally.