Lead Front Desk Sales Associate

Lead Front Desk Sales Associate oversees front desk sales associates through interviewing, hiring, and training; coordinates team meetings to ensure strong product and selling skill knowledge; acts as a liaison between the Front Desk, Massage Therapist, and Leadership team; communicates updates, new products/offerings, events to the Front Desk team; ensures the facility remains clean and presentable; handles invoice corrections and follow-up on transactions; assists with group bookings and inquiries; creates documents/reports in MS Word and Excel; participates in inventory counts and forecasting staff needs; supports in boutique supplies, retail, linen, and equipment inventory; assists GM with guest complaints; sets daily and monthly sales goals; reviews end-of-day reports; updates MT journey room assignments and MT license lists per NV State Board; emphasizes benefits such as membership bonuses, paid holidays, PTO, sick time, and employee discounts; highlights the company’s equal opportunity employment stance.