Lead Engagement Specialist

Engage with mortgage leads via phone, text, and email to provide initial guidance, answer inquiries, and schedule appointments with Loan Officers. Maintain accurate records of all interactions using our CRM and pre-existing spreadsheets while actively communicating with borrowers throughout the majority of your shift. Consistently follow up to maximize engagement and conversion. This part-time, hybrid role in Providence, RI requires availability during nights and weekends as peak engagement hours. Competitive compensation is offered for this position within our growing team.