Lead Director - Product Office Strategy & Stakeholder Management (Retail Pharmacy Tech)
$144,200–$288,400 year
Remote · California, United States or Arizona, United States
Job Summary
Lead Director responsible for end-to-end product strategy, roadmap, and governance for CVS Health Retail Pharmacy Technology. Own intake, prioritization, and portfolio governance; drive OKRs and value tracking; craft executive-ready narratives and communications; enable cross-functional alignment across Product, Engineering, and Business to translate investments into measurable business and healthcare outcomes; steer AI-native innovation and improve pharmacy workflows and patient care through strategic storytelling and governance.
Required Qualifications
- 10+ years of experience in product strategy, product management, or portfolio leadership, preferably in healthcare or retail technology
- Proven track record of building and managing large-scale product roadmaps and portfolios
- Experience driving OKRs, value measurement frameworks, and executive reporting
- Strong ability to create executive-level communications and compelling product narratives
- Demonstrated experience operating in complex, cross-functional environments with multiple stakeholders
- Deep understanding of modern product operating models, prioritization frameworks, and governance structures
- Experience with AI-driven or technology-forward product innovation preferred
- Experience with Retail Pharmacy industry preferred
- Experience operating in highly regulated or complex enterprise environments
- Ability to determine strategy along with the plans, which need to be implemented to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term
- In depth experience in Agile development methodologies
- Individually motivated to be able to see the big picture and prioritize their work to make the largest impact on the business and customers vision and requirements
- Influence and persuade - able to present sound and well-reasoned arguments to convince others. Adapt to the situation and can draw from a range of strategies to persuade people in a way that results in agreement or behavior change
- Track record of driving cross‐functional change and technology adoption
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