Lead Data Analyst - Family Support Services
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Oversee division-wide data governance, reporting infrastructure, and performance measurement across Fatherhood, FAWN, Family Finding, and ELECT programs. Develop, maintain, and administer data systems including Apricot, DHS Connect, and DECO while establishing quality assurance protocols and regulatory compliance frameworks. Design executive dashboards, KPIs, and data visualizations to support program evaluation and funding requirements. Analyze complex data to identify trends, service gaps, and operational efficiencies, translating findings into actionable insights for leadership and external stakeholders. Conduct routine audits, validate data accuracy, and lead initiatives for workflow automation and continuous improvement. Provide training, coaching, and technical assistance to staff and serve as the primary liaison for data strategy and compliance with funders and regulatory agencies. Produce monthly, quarterly, and ad hoc reports to drive data-informed decision-making.
Required Qualifications
- Current Pennsylvania Child Abuse History Clearance
- Pennsylvania State Police Criminal History Clearance
- FBI Criminal Background Clearance
- Minimum of 3 years of experience in data management, reporting, analytics, database administration, or program evaluation
- Experience administering and maintaining database systems
- Experience administering and maintaining case management platforms
- Strong knowledge of data governance
- Strong knowledge of reporting requirements
- Strong knowledge of regulatory compliance standards
- Experience providing staff training
- Written skills
- Verbal skills
- Presentation skills
- Bachelor's degree
- Bachelor's degree in Data Analytics
- Bachelor's degree in Information Systems
- Bachelor's degree in Business Administration
- Bachelor's degree in Public Administration
- Bachelor's degree in Human Services
Desired Qualifications
- Experience working with under-served youth and community members
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