Lead Customer Service Representative
$41,600–$41,600 year
On-site · Waterloo, Iowa, United States
Waterloo, Iowa, United StatesOn-siteFull Time$41,600–$41,600 yearSenior LevelNot SpecifiedUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Job Summary
Lead Customer Service Representative responsible for meeting the daily call quota, greeting visitors in a professional manner, handling inbound calls and booking appointments, making outbound calls to fill schedules, assisting teammates to achieve goals, and managing the Club Membership program. Requires Microsoft Office experience, strong customer service/phone skills, solid organizational abilities, and a track record of accurate results with team-oriented care.
Required Qualifications
- Microsoft Office experience
- Customer service/phone skills
- Solid organizational skills with a demonstrated ability to multitask
- History of producing quality/accurate results
- Care and concern for other team members as well as external customers
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