Lead Customer Service Representative
$32,240–$33,280 year
On-siteWarren, Ohio, United States
EXPIREDWarren, Ohio, United StatesOn-siteFull Time$32,240–$33,280 yearSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Greet customers, process sales transactions, and manage the fuel console, lottery machines, and money order equipment. Maintain store cleanliness, inspect facilities for safety, and perform general housekeeping duties. Monitor cash handling, complete daily close-outs, and report inventory or sales discrepancies to the Store Manager. Supervise customer service representatives during shifts, coach new employees, and adjust staffing based on traffic needs. Lift up to 50 pounds, work in temperature extremes, and handle occasional outdoor tasks. Full-time onsite role with a salary range of $15.50 to $16.00.
Required Qualifications
- Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or outdoors
- Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead
- Ability to occasionally lift and/or carry up to 50 pounds from ground to waist
- Ability to grasp, reach and manipulate objects with hands for entire shift
- Ability to push/pull with arms up to a force of 20 pounds
- Ability to reach overhead for objects
- Ability to bend and twist at waist
- Ability to communicate orally
- Ability to operate a cash register and/or computer keyboard
- Ability to stoop, kneel, squat, bend, push, and pull
- Ability to work alone
- Ability to stand and/or walk for an entire shift
- Ability to climb a ladder to store and retrieve materials or place and remove signs
- Ability to work in the conditions described below
- Ability to work as scheduled including arriving to work on time
- Ability to communicate information and ideas so others will understand
- Ability to perform essential duties and physical functions described below
- Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide)
- Valid work eligibility (E-Verify program check)
Desired Qualifications
- High school diploma or GED
- Experience in retail sales
- Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide)
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