Lead Consultant, Media and Issues Management
$80,000–$124,600 year
RemoteChicago, Illinois, United States
Job Summary
Build deep understanding of Allstate's local market presence by advising state teams on media strategy, messaging, and proactive storytelling. Develop crisis and issues preparedness plans, enhance reputation threat detection systems, and lead catastrophe response communications to mitigate and respond to major incidents. Maintain awareness of insurance reporting to correct inaccurate information and work with local teams and the Claims department to investigate news stories about customer issues. Partner with the measurement and insights team to track media coverage, analyze sentiment, and provide regular insights to state leadership.
Required Qualifications
- 5 or more years of experience in media relations, issues management, public relations or corporate communications
- Strong written and verbal communication skills
- Expertise in building relationships with local/regional media and understanding their landscapes
- Experience managing media during crises and providing strategic counsel
- Ability to thrive under pressure and make quick, informed decisions
- Strong sense of evolving social issues and current events
- Strong interpersonal skills and the ability to influence and collaborate with senior leaders and cross-functional teams
- Familiarity with media monitoring tools and digital platforms
- Candidates located in Chicago, Illinois
Desired Qualifications
- Experience with proactive media engagement
- Experience with crisis and issues PR
- A demonstrated history of protecting the reputation of large companies and organizations
- Experience in Brand Communications
- Experience in Collaboration
- Experience in Communication
- Experience in Communications Strategy
- Experience in Corporate Branding
- Experience in Crisis Communication Management
- Experience in Cross-Team Collaboration
- Experience in Internal Communications
- Experience in Media Reporting
- Experience in News Stories
- Experience in Problem Solving
- Experience in Public Relations (PR)
- Experience in Strategic Communication Planning
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