Lead Concierge - The Silva

Leads concierge operations at The Silva Greystar property by organizing, coordinating, and implementing resident services and programs; greets prospects and residents in the office/leasing area; manages guest traffic, phone routing, luggage check-in/out support, and parking/security monitoring; handles package deliveries with 24-hour notification and maintains logs of events, security status, equipment rentals, and local resources; builds relationships with concierge vendors and maintains up-to-date local information on restaurants, shops, and delivery options; coordinates move-ins/move-outs and freight elevator use; supports a team environment focused on resident convenience and a high level of service.