Lead Client Solutions Executive 3 CNV
$84,600–$127,000 year
On-siteKnoxville, Tennessee, United States
Job Summary
Manage large, complex client accounts by conducting field visits, delivering tailored presentations, and closing sales opportunities for Cloud, Wired, and Wireless Connectivity solutions. Develop and execute sales strategies to generate new business and retain existing accounts while responding to Requests for Proposals and resolving customer disputes regarding billing or installation. Analyze market trends and competitor activity to identify new opportunities, advising clients on product suitability and preparing strategic pricing plans. Travel to customer premises to provide subject matter expertise on technical sales issues and collaborate with internal resources to design engineering solutions.
Required Qualifications
- Strategic/Proactive Thinking
- Deep understanding of current Market and Industry trends
- Expert at building strong relationships
- Product knowledge and experience selling of Cloud, Wired & Wireless Connectivity
- Experience Selling Wireless Services and Solutions
- Ability to understand and provide complex network solutions through collaboration with clients and internal resources
- Proven track record of success in identifying, developing, and closing opportunities in large complex accounts
- Strong Business Acumen
- Relevant Sales Experience within the last two years
- Bachelor's degree (BS/BA)
- 8+ years of related sales experience
- Must be able to travel to/from customer premises
- Must be able to communicate with customers via phone, teleconference, e-mail
- Must be able to prepare proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales
- Must be able to research/develop solutions with AT&T external partners, including design/engineering
- Must be able to research customer business/industry to identify new sales opportunities
- Must be able to provide subject matter expertise on technical sales issues
- Must be able to advise customers on suitability of products based on technical needs
- Must be able to deliver tailored presentations
- Must be able to utilize consultative skills to close sales
- Must be able to ensure satisfaction and loyalty
- Must be able to develop and implement effective sales strategies
- Must be able to meet or exceed revenue targets
- Must be able to stay informed about market trends, competitors, and industry developments
- Must be able to identify sales opportunities
- Must be able to maintain a competitive edge
- Must be able to develop and submit detailed responses to Requests for Proposals (RFPs)
- Must be able to ensure alignment with client needs and company capabilities
- Must be able to support resolution of customer disputes and accounts discrepancies
- Must be able to provide effective solutions to billing, installation, and other customer issues
- Must be able to manage large, complex sales
- Must be able to demonstrate effective communication
- Must be able to leverage extensive experience
- Must be able to demonstrate problem-solving skills
- Must be able to introduce new products
- Must be able to lead training
- Must be able to mentor colleagues
- Must be able to meet with customers
- Must be able to engage in sales activities at customer site
- Must be able to provide AT&T products, services, and/or solutions to address customers' strategic business priorities
Desired Qualifications
- Career with us, a global leader in communications and technology
- Background from Verizon
- Background from TMo
- Background from former AT&T employees
- Background from other telecommunication companies
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