Lead Client Account Manager - Greater China Region
HybridSingapore, Singapore
Job Summary
Lead and mentor a team of Client Account Managers, providing coaching to elevate client delivery. Own strategic account plans for key Greater China export advertisers, aligning with their business priorities and proactively addressing risks. Build senior-level relationships with flagship partners, acting as a trusted advisor on media strategy and full-funnel performance. Serve as the primary liaison between clients and internal teams, ensuring partner needs are clearly communicated. Develop deep understanding of each partner's business, turning data into compelling narratives that drive measurable outcomes. Become an expert in Pinterest campaign best practices, serving as a go-to resource for optimization and performance strategy. Drive results by monitoring and optimizing campaigns across targeting, bidding, creative, and measurement. Lead client meetings end-to-end, uncovering objectives and identifying cross-sell opportunities to exceed revenue targets. Advise key advertisers on holistic media strategies, including audience strategy, bidding models, and alpha/beta testing. Provide expert guidance on Pinterest ad products and features, maintaining up-to-date knowledge of the product roadmap. Use AI-driven tools to monitor campaign health and champion the adoption of new AI-powered solutions within the team and with clients.
Required Qualifications
- 7–10 years of experience in digital advertising or media sales, managing high-value client relationships, leading strategic learning agendas, and owning end-to-end client communication
- Proven track record of turning data into clear, persuasive stories and strategic recommendations that influence senior stakeholders
- Strong communication and project management skills, with experience orchestrating complex, multi-stakeholder initiatives across internal and client teams
- Collaborative team player who thrives in a fast-paced environment and can work effectively with both technical and non-technical partners
- Deep expertise in digital advertising and media, including campaign optimization, measurement, analytical problem solving, and platform/product knowledge
- Solid technical foundation and hands-on experience with Search, Shopping, Display, and/or Social advertising technologies
- Experience working with ecommerce and retail-focused advertisers and understanding of their performance and growth drivers
- Fluency in business Mandarin and English is required for business purpose
- Demonstrated experience using AI-powered tools to monitor campaign performance, surface growth opportunities, and proactively mitigate risks
- Curiosity and openness to adopting new AI tools and staying current with AI trends that create value for clients and internal stakeholders
- Willingness and ability to travel for business as needed
- Bachelor's degree required
- This position is not eligible for relocation assistance
- This role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office
Desired Qualifications
- Experience with Greater China export advertisers is highly desirable
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