Lead Clerk
On-siteLayton, Utah, United States
EXPIREDLayton, Utah, United StatesOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Lead customer service and department operations by performing grocery clerk, cashier, and freight stocker duties while managing customer traffic flow, handling complaints, and approving checks. Monitor employee breaks and lunches, assist staff with tasks, and maintain cleanliness of work areas and retail displays. Ensure safety compliance, stock merchandise, and operate department machines and equipment as directed. Work varied shifts in a 24/7 operation including nights, weekends, and holidays. Requires high school diploma, food handlers certification, and ability to lift up to 50 lbs.
Required Qualifications
- High School Diploma or equivalent
- Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others
- Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers
- Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity
- Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking)
- Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.
- Perform basic math (add, subtract, multiply and divide) and compute weights and measures
- Perform primary duties efficiently and accurately with honesty and integrity
- Consistently provide world class customer service to internal and external customers
- Work varied shifts in a 24/7 operation; including night, weekends and holidays
- Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent
- Properly use cleaning chemicals in accordance with manufacture's guidelines and instructions
- Properly handle food products per State and County laws, and WinCo standards
- Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently
- Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently
- Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides
- Understand state & federal regulations if certification is needed
- Must meet age requirements listed above
- Food Handlers Certification (Per State Laws)
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